
Corporate Coaching
Top Ten Reasons You (and Your Organization) Need Coaching More Than Ever Right Now
1) Many tools and techniques of professional coaching are scientifically proven to reduce
stress. When we are stressed, it is much more difficult to have empathy, think creatively,
control impulses, and make effective plans. When stress is reduced through coaching, people
have more access to creativity, empathy, and resilience, all of which are critical right now.
2) Coaching helps people process what is going on. This is an unprecedented time—the very fact
that we have little to compare it to makes it exceptionally difficult to process and make sense
of. Without processing during the time we are in the experience, we run a high probability of
either crashing when it is over, or sublimating our worry, fear and stress into health issues, low
energy, and other negative impacts. When we notice and allow our true feelings and concerns,
we move the energy through and stay steadier and more able to cope both during and after.
Many people need the support of coaching in order to do this effectively.
3) Coaching helps people find their own resilience and capacity, even when we can’t change the
external landscape. Any coach worth their salt knows to focus on the client, not the issue.
When people are what we might call, “returned to themselves” through coaching, they see
more possibility and find more internal resilience. This restores some sense of control in what
feels like an uncontrollable world.
4) The small amount invested in coaching during a crisis will pay off in terms of larger gains. The
companies and individuals that will get through this time are those that maintain a fair amount
of calm center, limit the toxic impact of stress, are flexible and agile, and truly “think outside
the box.” Given the impact of the circumstances we find ourselves in, it is highly unlikely that
people will find their way there without the kind of support coaching provides.
5) Giving managers and leaders coaching provides a noticeable ripple effect. Research shows
that leaders have a potent impact on the “weather” of their organization. When they are calm,
emotionally regulated, thoughtful, and patient, those around them feel more able to respond
more thoughtfully as well. (Same is true for parents and children.)
6) This will most likely lead to permanent changes for individuals and orgs. We know coaching is
one of the most effective ways to help people navigate change. We’re not going back to
“business as usual” after this. Coaching helps us know and express our own needs, desires and
boundaries as things change so we can be active “co-creators” in what is to come.
7) It is more critical than ever to retain and develop top talent. We’re going to need
extraordinary thinking and performance to help any enterprise—whether it is a business, a
school, or even a family—get through this. As things are pointing to different structures in how
we do business, all enterprises are going to need to rely more on multiple layers of leadership.
Coaching helps develop people’s leadership strengths and confidence, and is also a proven
retention strategy.
8) Coaches help people get unstuck and move out of fixed patterns or mindsets. Surviving and
thriving in this time requires an adaptable brain that can respond with flexibility and creativity,
while still being thoughtful and applying logic. Coaching helps people identify limiting beliefs
and move into more open and responsive mindsets.
9) People are thinking about purpose and meaning as a result of this crisis. Without support in
terms of surfacing and focusing on questions of meaning, life purpose, and important values,
all too often the things we learn in crisis are lost. Coaching can help us powerfully reflect on
what we are learning about ourselves.
10) People will be using this opportunity to make major life and work changes and will need a
coach to help navigate this change. Our old patterns and habits are well-wired into our
brains. Making real change is disruptive to the system, and we need support to make major
changes. Coaching is all about the reflection-action-reflection cycle of learning. A coach helps
us identify what we want, try some things to put it into action, reflect on what we learned, and
then continue this positive cycle as we move into new ways of being and therefore new results
in our lives.
Ann Betz consults on the science of coaching for the ICF education department, and served as
provocateur for the online learning ICF Advance in 2018 and will again in 2020. She is the author of
This Is Your Brain on Coaching, the science of the ICF competencies, and has been a professional
coach since 2001. She is the co-founder of BEabove Leadership, offering advanced coach training
on neuroscience for the experienced and curious coach. She is a sought-after international speaker
on the intersection of neuroscience, coaching, and human development, and works with many
global brands and coaching organizations.
William Arruda is an entrepreneur, motivational speaker and the world’s leading authority on the
topic of personal branding. He’s the bestselling author of the definitive books on the topic: Career
Distinction and Ditch. Dare. Do! His latest book, Digital YOU helps readers translate their realworld brands for the virtual world. William is the CEO (Chief Encouragement Officer) of Reach
Personal Branding and the co-founder of CareerBlast.TV – a personal and digital branding video
learning platform for innovative organizations. His products have been used by over a million
people across the globe. William is honored to work with many of the world’s most revered
brands, including 20% of the Fortune 100. He regularly shares his thoughts on workplace trends
and branding in his Forbes column. In 2015, he was awarded the ICF Chair’s Award for his
contributions to the field of coaching.